Contact Us

Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.

General Shipping

Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

Hours	Phone	Email
24-hours	02-345-5000

Billing and Invoicing

Hours	Phone	Email
Mon - Fri: 0900 – 1700 Sat, Sun: Closed	02-345-5099	invoicequery@dhl.com

Technical Support for Online Shipping Tools

Technical Support for: Online, Advanced and Integrated Solutions

Hours	Phone	Email
Mon - Fri: 0830 – 1730 Sat, Sun: Closed	02-345-5050

Customs Clearance Department

Hours	Phone	Email
Mon - Fri: 0800 – 1800	02-135-0000