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GET IN TOUCH

Our friendly and knowledgeable Customer Service team is here to help you. There are a number of ways to get in touch with us, all listed below.

BUSINESS CUSTOMERS: 0844 248 0844
INDIVIDUALS: 0344 248 0012

Local call rates apply

Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.

Tracking | Customer service | Complaints | Sales | Open an account | Invoice enquiries | 

Claim for loss | Claim for damage | Support Services Group Booking / Quote | Customer Service - Outside of UK

MORE EMAIL OPTONS

Customer Facing IT Technical Support | Report Fraud | Straight to the Top

Customer Service Opening Hours

Monday – Friday: 07:30 – 20:00
Saturday: 08:00 – 14:00
Sunday: Closed

 

Holiday Schedule

Looking to track your shipment? 

DHL Express tracking keeps you informed as your shipment moves throughout our network, 24 hours a day – 7 days a week. 

Tracking online is the fastest way to check the status of your shipment(s). No account, no password required. You just need the 10-digit waybill number(s). 

Tracking is also available through your usual shipping tool.

Once your shipment is delivered, you will see the date, time and the name of the person who signed for the shipment.

Track your shipment